To change or update user information, go to Setup > Users
Note, in order to make changes to this information users must be assigned the IT Provider Admin role.
Click anywhere on a user row.
In the panel that opens on the right, click the three vertical dots.
Here you can either edit the user's details, send them a reset password link, or deactivate them.
Clicking the option for Edit user details allows you to change their first or last name, assign them a different role or add a photo.
When edits are complete click the Save button.