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Jeff LeClair

  • Total activity 392
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Activity overview

Latest activity by Jeff LeClair
  • Jeff LeClair created an article,

    January 2021

    V 6.3.4.3 January 28, 2021 myITprocess + IT Glue Integration Discuss on forum   You can now connect configurations with specific review questions as well as link configurations directly on the clie...

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  • Jeff LeClair created an article,

    February 2021

    V 6.3.4.6 February 24, 2021 Updated Admin Settings Discuss on forum   Rearranged administrative settings provide a cleaner, clearer, and better user experience.   IT Glue Integration Improvements ...

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  • Jeff LeClair created an article,

    April 2021

    V 6.3.5.2 April 27, 2021 Updated Search for Initiatives in Recommendations Discuss on forum   Quickly and easily associate initiatives to your recommendations with our improved search function.   ...

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  • Jeff LeClair created an article,

    May 2021

    V 6.3.5.5 May 25, 2021 Major UI Update Discuss on forum   myITprocess now has a new look and feel to align with other Kaseya products.    

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  • Jeff LeClair created an article,

    August 2021

    V 6.4.1.2 August 18, 2021 Client Groups Launched Discuss on forum   Easily control access to client information for all users at your organization.     

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  • Jeff LeClair commented,

    Thanks for catching this, Adam!

  • Jeff LeClair commented,

    Adam, can you check again? I just made an update to that article. Thanks for pointing this out!

  • Jeff LeClair created an article,

    September 2021

    V 6.4.1.5 September 29, 2021 BMS Integration with Alignment Questions Discuss on forum   Create a PSA ticket from a question during the alignment process and send that ticket to your BMS Service De...

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  • Jeff LeClair commented,
    Official comment

    Avery, thanks for this update. We moved from their SOAP over to their tracking identifier so thankfully, we were not impacted.

  • Jeff LeClair created an article,

    BMS Integration

    The integration with BMS allows you to create tickets in your Professional Services Administration tool. Please note: Our integration requires the MFA to be disabled. Once you are logged in on your...

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